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8 min read

Top 10 things to consider before choosing a corporate device repair partner

Suhaib K.

November 9, 2018

Mobile devices without a second thought run our world. Businesses in the modern world rely on mobile device for almost everything ranging from communication to connectivity and productivity. In today’s business world smartphones, tablets and other IoT devices have become essential tools of the trade. So faulty or damaged mobile devices can be nightmare for any business. Therefore, it’s important to have a professional and reliable device repair partner to keep your employee productive and connected. When there are many choices out there, it has become hard to choose a right repair partner. Most of the companies outsource their device repair needs to trusted vendors who provide “when required bases’ repair solutions. However, there are certain things that organizations need to consider while choosing a device repair partner, such as;

  1. Transparency of entire process
  2. Level of control over the devices
  3. Safety and security of the devices
  4. Service delivery mechanism
  5. Certification and qualification of repair team
  6. Carefully read and discuss terms & conditions specified by device repair partner
  7. Loaner pool capability
  8. Real time reporting
  9. Personalized help desk support
  10. Prices for certain repair issues

There are many technical issues of managing enterprise mobile devices, trusted and reliable device repair partner could help to resolve these challenges in an efficient and cost-saving ways.

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