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- Case Study, Enterprise Compliance & Data Management
Global Tech Leader Streamlines Global Device Recovery and Refresh
Faced with delayed device returns, inconsistent asset tracking, and logistical complexities across multiple regions, Global Tech Leader partnered with Unduit to run one recovery program across 23 countries. Within a defined 6-month program, the company improved recovery rates, got more value back from its assets, and kept operations consistent in every region.
At a Glance
78.5%
global recovery rate
306
devices refreshed across regions
~$11,000
asset value recovered
Up to 100%
recovery in selected countries
23
countries served by one program
Services Delivered
- Global asset recovery program management
- Device Refresh Coordination
- Logistics & Pickup Management
- Real-Time Tracking & Inventory Updates
- Compliance Support and Reporting
Company Size
5,000+ employees
Regions
North America, Latin America, Europe, Middle East & Africa, Asia, Oceania
The Complexity Of Global Device Recovery
Recovering devices across the Americas, EMEA and APAC was slow and hard to see into. Returns came in late, user data was often wrong, and logistics problems stalled pickups. As a result, the company couldn’t recover assets on time or tell where a given device stood.
“Global device recovery was hindered by inconsistent tracking, delayed returns, and logistical complexities, leading to inefficiencies and missed asset recovery opportunities.”
~ IT Admin
A Standardized Global Program With Local Execution
Unduit replaced the regional workarounds with one structured recovery process, run the same way in all 23 countries. Unduit managed the campaigns, tracked device status, sent prepaid return kits, and coordinated pickups with UPS and local logistics partners. Automated notifications, regular follow-ups and real-time tracking kept the company’s IT team in control throughout. The IT team and Unduit met weekly to keep every region on schedule, including when users didn’t respond or shipments were held at customs.
Impact That Delivered Global Results
Before Unduit, recovery was disjointed and slow. With Unduit’s managed program, the company recovered more devices, turned them around faster, and got measurable financial value back, even with each region’s local hurdles.
The result was a coordinated global refresh. The company reused more devices, spent less on procurement, and gained clear visibility into its assets.
What the Client Saw
“Unduit’s structured approach and proactive engagement enabled efficient global recoveries, even across complex regions and dependencies.”
~ IT Admin
Global Tech Leader
About Unduit
Unduit is a global IT Asset Lifecycle Management provider helping enterprises streamline provisioning, procurement, ITAD, compliance, and retrievals. With automation and worldwide coverage, Unduit empowers IT teams to cut costs, reduce risk, and scale seamlessly. Discover your hidden savingsvisibility and reduced financial returns.
