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- Energy & Technology
How A Global Leader in Building Automation and Industrial Technology Turned Recovery Into Value
What was once unmanaged device loss became a consistent source of measurable value for a global enterprise. Through a structured recovery and remarketing program delivered by Unduit over 5 years, the organisation recovered mobile assets at scale, reduced security risk, and generated sustained financial returns from devices that had previously gone unmanaged.
At a Glance
80%
Recovery Rate
19,000+
Devices Processed
$374,000+
Through Recovery & Purchase Program
Services Delivered
- National Device Recovery
- Secure Data Wiping and Destruction
- Disposal and Remarketing
- Employee Purchase Program
Company Size
87,000+ employees
Regions
Americas, EMEA, and APAC
WHERE DEVICE LOSS BECAME A BUSINESS RISK
The organization operates across hundreds of US locations, supporting building automation, HVAC, security, and energy efficiency operations. With nearly 700 branches, maintaining consistent visibility over mobile devices became increasingly difficult.
As devices went unreturned or untracked, buyback value was lost and remarketing opportunities disappeared. Exposure to potential data breaches increased. Without a standard recovery model, assets were often written off instead of recovered. Device loss became a growing financial and security concern, driving the need for a scalable recovery approach that could restore control, accountability, and value.
“We were losing both asset value and control over devices. The structured recovery approach turned a major operational risk into measurable value.”
~ IT Asset Management Lead
ONE RECOVERY MODEL THAT SCALES EVERYWHERE
Unduit implemented a recovery and remarketing workflow built for a highly distributed environment. Mobile devices were securely recovered, processed, and wiped using certified data destruction standards, ensuring sensitive information was protected at every stage.
To further increase returns, Unduit supported the launch of an employee purchase program for eligible devices. This converted recovered assets into direct revenue while maintaining full custody tracking, compliance documentation, and transparent reporting.
Tailored services and custom reporting ensured alignment with Johnson Controls operational requirements across all locations.
IMPACT THAT DELIVERED MEASUREABLE RESULTS
Recovery outcomes were once inconsistent and device value was often lost. With a structured recovery program in place, Johnson Controls (the organization) achieved stronger and more predictable recovery performance, reduced security exposure, and unlocked new revenue from recovered assets. Over five years, device recovery shifted from a background cost into a repeatable value generating process delivering both financial and operational benefits.
What the Client Saw
“Unduit offers tailor made solutions that prioritise our needs and deliver significant value from used devices. Their flexibility and custom reporting have made this a strong partnership.”
~ IT Team Head
A Global Leader in Building Automation and Industrial Technology
About Unduit
Unduit is a global IT Asset Lifecycle Management provider helping enterprises streamline provisioning, procurement, ITAD, compliance, and retrievals. With automation and worldwide coverage, Unduit empowers IT teams to cut costs, reduce risk, and scale seamlessly. Discover your hidden savingsvisibility and reduced financial returns.
