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Sales

Customer Success Manager | Chicago

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Meet Unduit 

 

Unduit Wireless is a rapidly growing software and services company recognized for its disruptive software platform which is first of a kind for Enterprise IT Asset Management and is transforming the entire ITAD industry. Currently, we are looking for a Customer Success Manager who thrives in a demanding, fast moving environment. For more information on our company, visit www.unduitwireless.com/jobs

Job Summary

Our Customer Success Managers work in a technical and customer service capacity and are primarily responsible for providing stellar service and helping clients achieve value from our SaaS apps based platform. Through a focus on creating an effortless experience, CSMs ensure the satisfaction and success of key contacts on a day-to day basis, thereby creating strong advocates within our client organizations. Successful CSMs are thoughtful communicators with a strong customer orientation and a history of naturally becoming experts in any software they utilize. 

Experience Desirable: 5-15 years of relevant experience in a client facing role (i.e. customer success, account management, sales). Demonstrable ability to communicate ideas and develop customer initiatives and programs. Comfortable working with clients at the Enterprise level. Knowledge of the following areas would be very beneficial: Telecom, Asset Buy Back, forward and reverse logistics. Able to travel domestically and internationally.

What you will be doing: 

 

Skills needed to succeed in this role:

 

 

Key qualifiers for job fit: 

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